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Tag: order management system

 How do firms use CRM to Manage Customer Orders?

Monday, 04 October 2021 by Brag Social
Few things in e-commerce compare to the thrill of receiving a box on your doorstep. For customers, a successful delivery signifies the end of a long journey. Order fulfillment ensures a company’s profitability and continuity. Order management is a complex process that culminates in a moment of truth. However, a merchant delivers on their brand
  • Published in Tech
Tagged under: account-based systems, CRM, customer portal, e-commerce, OMS, order management system
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